(Net Time: 115 min)
5 activities:
Gather detailed information
Define requirements
Prioritize requirements
Develop user-interface dialogs
Evaluate requirements with users
6 techniques
Interviewing users and other stakeholders
Distributing and collecting questionnaires
Reviewing inputs, outputs, and documentation
Observing and documenting business procedures
Researching vendor solutions
Collecting active user comments and suggestions
stakeholders: internal/external, operational/executive, technical/support, client
Checklist for interview (p51, F2-9)
vendor research: new ideas, already state of art, cheaper/less risky to buy
open-items list: could not answer, not considered yet
Functional requirements: must perform
model types: textual, graphical, mathematical
Activity diagram: describes user (or system) activities, the person who does each activity, and the sequential flow of these activities (P58, F2-14)
Use case: an activity that the system performs, usually in response to a request by a user
User goal technique: a technique to identify use cases by determining what specific goals or objectives must be completed by a user. (output)
identify users->classify users by function and organizational->interview for goals of verb-noun->
create use cases->reconcile use cases->identify common use cases->review
The overarching objective is to identify how a system can improve the user’s perfor- mance and productivity.
Event decomposition technique: a technique to identify use cases by determining the external business events to which the system must respond. (all inputs so comprehensive, one event for one use case so right level)
external events: link to use cases
temporal/state events: link to use cases + trigger
exclude system controls “perfect technology assumption”
elementary business processes (EBPs): the most fundamental tasks in a business process, which leaves the system and data in a quiescent state; usually performed by one person in response to a business event
event something that occurs at a specific time and place, can be precisely identified, and must be remembered by the system
system control: checks or safety procedures to protect the integrity of the system and the data (login, backup, change password)
CRUD(read/report): cross check, summarize and show connection
brief use case description: an often one-sentence description that provides a quick overview of a use case
UML use case diagrams: graphically show the use cases and their relationship to users
actor/user (stick figure) - many to many- use cases
user’s view point = one use case diagram per user, per sub system
<<include>>: a relationship between use cases in which one use case is stereotypically included within the other use case
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