Jeff Atwood (StackExchange, Discourse) in typically brilliant form on the problem with the 'enough eyes' theory. He makes a strong point, citing the Heartbleed vulnerability, that the vast majority of open source developers do not actually review code - they use it, modify it, paste it, etc, but they don't normally look deeply at it except when it manifestly doesn't work. For things like encryption, 'doesn't work' is not such a simple thing: OpenSSL has always 'worked' - it just hasn't worked well enough. In other words, for some kinds of bug, there often simply aren't enough eyes. In such cases, open source is no better and no worse than closed source.
An increasingly popular solution, and the main subject of Atwood's critique, is to offer rewards (or to give in to blackmailers) but, as he very rightly notes, this has quite the opposite effect to the one intended because it crowds out intrinsic motivation to contribute. It's exactly the problem with grades and assessment in education, as it happens. So that doesn't work either.
Atwood has some good advice for bounty programs to mitigate some of the dangers, which focuses on social capital, cooperation and paying forward. To complete the motivational triangle, I'd also suggest a bit of non-competitive challenge (people love to solve puzzles). There need to be plenty of ways for people to fix problems because it's the right thing to do (I'd say also because it's the fun thing to do), not because of extrinsic rewards. Making bounties for bug hunting is just naive gamification. Like all behaviourist operant conditioning techniques, it achieves short-term local results but, systemically, it makes things worse.
Bookmarks are a great way to share web pages you have found with others (including those on this site) and to comment on them and discuss them.
We welcome comments on public posts from members of the public. Please note, however, that all comments made on public posts must be moderated by their owners before they become visible on the site. The owner of the post (and no one else) has to do that.
If you want the full range of features and you have a login ID, log in using the links at the top of the page or at https://landing.athabascau.ca/login (logins are secure and encrypted)
Posts made here are the responsibility of their owners and may not reflect the views of Athabasca University.
Comments
Some food for thought: