To Whom It May Concern,

On October 23, 2017 I got mail!

I wish to thank AU IT for delivering this unexpected gift,

paid for by .... I am just guessing but likely me and every other student, and taxpayer.

Apparently after all these years of being a student at AU it was interesting to get a temporary email address and Microsoft Office.

I confess that I tried out the email and software just to see if the message was real. After a few weeks I had the following message:

I don't want to seem ungrateful, but...

Firstly, I don't need another email address as I already have more than one.

Secondly, I already use email software called Mac Mail that works great for me in the Apple ecosystem (Thunderbird would be a viable alternative).

Thirdly, I use LibreOffice - an open source office software that connects well with Zotero citation manager, another open source application. Since it is open source, this means all my files are archival proof, unlike those who use commercial ware.

Therefore, can I please have my money back (even if it is just pennies)?

You can just include it in my next tuition cost.

Thanks in advance, I really appreciate not being taxed further.

Regrets,

Dissenting student